Path: visi.com!winternet.com!kae
From: kae@citilink.com (Karl Erickson)
Newsgroups: winternet.general
Subject: Winternet: Priorities?
Date: Mon, 08 Jul 1996 11:08:40 -0500
Organization: Society for the Prevention of Cluelessness
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First off, I'd like to say "thanks" to the new Winternet management for
not clogging up the newsgroups and my email with offical statements. I
probably would have just read and responded to them, anyway. It's a real
timesaver not to have to do that.

It makes my life, and probably other's, much easier when we haven't the
faintest idea of what's going on at Winternet. It really strengthens my
faith in the company, you know?

And, the NEW [1] Winternet staffers have an outstanding sense of humor.

For example, the text on Winternet's page directing people to my Winternet
FAQ [2] was changed to:

>First, check out the Winternet Under Siege Page. Everything Karl feels 
>you should know about what is happening at StarNet Communication. A big 
>thanks goes to Karl Erickson for his work on this. 

Okay, I can just feel the sarcasm dripping off of that paragraph. A few 
points are in order, though:

1) "...everything [I] feel you should know about what is happening at
   StarNet...." Funny thing, though, is that for the last two days, the 
   kids at Winternet have been absolutely silent, with the only public 
   appearance (apparently) on IRC. No postings to news, no emails. 
     
   Nothing. 

   Maybe that'll change today, maybe not.

   So, kids, if you don't tell us what's going on, we'll have to guess. 

   Get it?

2) I've spent much time and energy making the Winternet FAQ what it was 
   until today. The simple fact that the new kids in charge feel that a 
   sophomoric attack on the Winternet home page is better than an email to 
   me demonstrates a lot about how Winternet is going to be run in the near 
   future.

3) They took time to run this attack, but didn't bother changing the 
   contact information pointing to Mike at the bottom of the page. I guess 
   they have priorities. 

   Me, I'm flattered that an attack on me takes priority over proper 
   customer notification. 

Gee, I feel important. >:)

--
[1] As opposed to "Classic". Damn it, why do they even try to change the  
    formula? It never catches on. Just try to find a New Coke anymore.

[2] Yes, I did add commentary to the FAQ's index page, as well as to the
    graphic banner of all my pages. However, It's rather ironic that their 
    only response was to make a comment on *my comments*, rather than an 
    actual, well-though-out dialog or point-for-point response.
--
Karl Erickson // kae@winternet.com // http://www.winternet.com/~kae/
 "Ignorance killed the cat. Curiosity was framed."   -- C.J.Cherryh

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Path: visi.com!winternet.com!barr.com!usenet
From: Steve Devore <sdevore@barr.com>
Newsgroups: winternet.general
Subject: Re: Winternet: Priorities?
Date: Mon, 08 Jul 1996 11:34:09 +0000
Organization: Barr Engineering
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Karl Erickson wrote:
> And, the NEW [1] Winternet staffers have an outstanding sense of humor.
> 
> For example, the text on Winternet's page directing people to my Winternet
> FAQ [2] was changed to:
> 
> >First, check out the Winternet Under Siege Page. Everything Karl feels
> >you should know about what is happening at StarNet Communication. A big
> >thanks goes to Karl Erickson for his work on this.

Shhhhh. I don't think they are the ones who changed the link.  In any
case I
noticed the change yesterday afternoon, before their official
"announcement" 
was added to the home page.  

Though I think the secret is safe here, as it is obvious that the new 
management (I am using the term loosly) does not put much of a priority
on
reading or responding to mail or news (or for that matter pagers, faxes,
calls
voice mails, smoke signals, etc).

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Path: visi.com!winternet.com!kae
From: kae@citilink.com (Karl Erickson)
Newsgroups: winternet.general
Subject: Re: Winternet: Priorities?
Date: Mon, 08 Jul 1996 12:41:59 -0500
Organization: Society for the Prevention of Cluelessness
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In article <31E0E421.3C27@barr.com>, Steve Devore <sdevore@barr.com> wrote:

>Though I think the secret is safe here, as it is obvious that the new 
>management (I am using the term loosly) does not put much of a priority
>on reading or responding to mail or news (or for that matter pagers, faxes,
>calls voice mails, smoke signals, etc).

...and they obviously don't want users kept informed of prior happenings,
since it appears that the Winternet Announcements Archive
(http://www.winternet.com/announcements/) is no longer present.

Sigh.
--
Karl Erickson  ///  kae@geeks.org  ///  http://www.winternet.com/~kae/
  "A polar bear is a rectangular bear after a coordinate transform."

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Path: visi.com!winternet.com!news
From: spk@parka.winternet.com (Shaun Kelly)
Newsgroups: winternet.general
Subject: Re: Winternet: Priorities?
Date: 8 Jul 1996 17:54:30 GMT
Organization: Winternet Corporation, Mpls, MN
Lines: 22
Distribution: local
Message-ID: <4rri0m$m1s@blackice.winternet.com>
References: <kae-0807961108410001@news.winternet.com> <31E0E421.3C27@barr.com> <kae-0807961241590001@news.winternet.com>
NNTP-Posting-Host: parka.winternet.com
Summary: Apparently not customer service

In article <kae-0807961241590001@news.winternet.com>,
Karl Erickson <kae@citilink.com> wrote:
>
>...and they obviously don't want users kept informed of prior happenings,
>since it appears that the Winternet Announcements Archive
>(http://www.winternet.com/announcements/) is no longer present.
>
>Sigh.
>--
>Karl Erickson  ///  kae@geeks.org  ///  http://www.winternet.com/~kae/
>  "A polar bear is a rectangular bear after a coordinate transform."

I sent email to "problems" on that very issue Sat, 06 Jul 1996 21:33:30
and have yet to see a response.

-spk

--

This is a test.  If this were a real .sig, it'd say:
spk@winternet.com, spk@TennantCo.com, http://www.winternet.com/~spk
..but it doesn't, does it?

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Path: visi.com!winternet.com!not-for-mail
From: cpj1@winternet.com (Chris Josephes)
Newsgroups: winternet.general
Subject: Re: Winternet: Priorities?
Date: 8 Jul 1996 20:31:28 GMT
Organization: StarNet Communications, Inc
Lines: 21
Distribution: local
Message-ID: <4rrr70$2j7@blackice.winternet.com>
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NNTP-Posting-Host: tundra.winternet.com
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Karl Erickson (kae@citilink.com) wrote:
: In article <31E0E421.3C27@barr.com>, Steve Devore <sdevore@barr.com> wrote:
: 
: >Though I think the secret is safe here, as it is obvious that the new 
: >management (I am using the term loosly) does not put much of a priority
: >on reading or responding to mail or news (or for that matter pagers, faxes,
: >calls voice mails, smoke signals, etc).
: 
: ...and they obviously don't want users kept informed of prior happenings,
: since it appears that the Winternet Announcements Archive
: (http://www.winternet.com/announcements/) is no longer present.
: 

Plus, the "suggest@winternet.com" link isn't even using the proper URL.  
You'd think at least one of six admins would know HTML.

-- 
----------------------- Christopher P. Josephes ----------------------------
Email |  mailto:cpj1@winternet.com
Web   |  http://www.winternet.com/~cpj1/
(This will probably put me on the "trouble" list)

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Path: visi.com!winternet.com!news
From: ulwellj@winternet.com (Amy & Jim Ulwelling)
Newsgroups: winternet.general
Subject: Re: Winternet: Priorities?
Date: Wed, 10 Jul 1996 21:11:05 GMT
Organization: A&J Desktop Solutions
Lines: 28
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References: <kae-0807961108410001@news.winternet.com>
Reply-To: ulwellj@winternet.com
NNTP-Posting-Host: ppp-67-239.dialup.winternet.com
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kae@citilink.com (Karl Erickson) wrote:
>And, the NEW [1] Winternet staffers have an outstanding sense of humor.
>
>For example, the text on Winternet's page directing people to my Winternet
>FAQ [2] was changed to:
>
>>First, check out the Winternet Under Siege Page. Everything Karl feels 
>>you should know about what is happening at StarNet Communication. A big 
>>thanks goes to Karl Erickson for his work on this. 
>
The above paragraph has finally, after 4 days, been removed.  It's a
good thing that the staff knows allot about PR and quick damage control.
It now says:

>File Archives and  Resources
>Past Winternet Announcements are available online. All of the Winternet 
>rabbit's antics in one nice organized list.

Well - it may say it but if you access the link the file isn't there!
Damn rabbit!  

Say...does anyone want to teach a couple of ISP - would be, if the could
be - admins a thing or two about HTML?



jim
ulwellj@winternet.com

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Path: visi.com!winternet.com!news
From: Steve Devore <steved@winternet.com>
Newsgroups: winternet.general
Subject: Re: Winternet: Priorities?
Date: Wed, 10 Jul 1996 18:15:08 +0000
Organization: StarNet Communications, Inc
Lines: 17
Distribution: local
Message-ID: <31E3E51C.2FBF@winternet.com>
References: <kae-0807961108410001@news.winternet.com> <31e41a97.689942663@news.winternet.com>
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Amy & Jim Ulwelling wrote:

-- clip ---
> 
> Say...does anyone want to teach a couple of ISP - would be, if the could
> be - admins a thing or two about HTML?

We would be in much better shape if that was all they needed.  They
could also learn a thing or two about routers, routing, usenet,
administration, and of course customer service.  I still don't
understand those guys.  They would rather have us all call up seperately
asking what is going on with things instead of posting updates to news. 
(I guess usenet posting is still pretty difficult for them).

> 
> jim
> ulwellj@winternet.com